Case Studies
Health Provider Seeks Improvement in Information Flow and System Processes
Health Provider Seeks Improvement in Information Flow and System Processes

PSI Consultant Improves Business Information Flow and Systems Processes

The Background

OhioHealth needed to provide more accurate provider information and to create a one-stop-shop for providers and clinicians to log in to multiple places to do their work.

The Approach

PSI provided a consultant who was tasked with creating a new platform to manage provider data and consolidate duplicate sites and workstreams.

The Results

The consultant was tasked with aligning initiatives across the organization, having all necessary stakeholders at the table, prioritizing feature rollouts and keeping everyone on track to meet deadlines. She was successful in reducing costs and time to update provider information, while
increasing accuracy of data.

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