Case Studies
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Data Scientist Builds Infrastructure with AEP

AEP transmission invests a significant amount of resources for manned helicopters to fly T-Lines every year and collect survey-grade LiDAR point clouds and color imagery. Inspectors walk lines and stations on a routine basis for preventative maintenance and compliance purposes.

As drones are becoming more accessible and regulations are becoming more defined, the technology has become a spotlight for teams across the industry to provide improved data quality and images.

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IT Infrastructure Support

Columbus City Schools was faced with a number of issues related to a rapidly expanding technology infrastructure. In particular, CCS was finding it increasingly difficult to provide the support required by teachers, students and administrators in a timely manner, maintain acceptable response times and stay within budget.

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Consultant Leads Workday Enterprise Project

A major local university contacted PSI for assistance building a single, shared system that could provide a clearer picture of university business and increase the effectiveness of the business processes. PSI provided a consultant with expertise in the field and recommended the university utilize Workday software for the project. PSI managed the back office support for the consultant so the university could focus on the project at hand.

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PSI Consultant Improves Business Information Flow

OhioHealth needed to provide more accurate provider information and to create a one-stop-shop for providers and clinicians to log in to multiple places to do their work. PSI provided a consultant who was tasked with creating a brand new platform to manage provider data and consolidate duplicate sites and workstreams.

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PSI Consultant Transitions Website to Agile Workflow

Bath & Body Works reached out to PSI to provide a consultant who had expertise in transitioning their systems to an agile workflow as well as modernizing the website. The initial website was clunky, and required having to write code in order to update any content.

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Business Analyst Reduces Backlog and Improves Communication

Cardinal Health, a major healthcare institution based in Dublin, Ohio, needed assistance managing the electronic transmission of business documents from one computer application to another, and managing nearly 1,000 backlogged customer tickets. Cardinal Health requested an IT resource from PSI to manage the project.

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Marketing Analyst Creates Launch Strategy for New App

Bath & Body Works was in the process of creating and implementing a new mobile app that would be able to track the engagement and interest-level of new products from consumers.

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PSI Provides Technical Advancement and Improves Communication

Columbus City Schools (CCS) needed a resource to assist with any technical issues that might arise with the new mode of operation during the COVID-19 pandemic.

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CCS Seeks IT Infrastructure Support

Columbus City Schools was faced with a number of issues related to a rapidly expanding technology infrastructure.

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Major University Seeks Department Alignment

The Finance Office at a major local university had gone through several staff changes and was in
need of realignment.

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Health Provider Seeks Improvement in Information Flow and System Processes

OhioHealth needed to provide more accurate provider information and to create a one-stop-shop for providers and clinicians to log in to multiple places to do their work.

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Consultant Implements New Technology to Improve Analytics and Information Flow

Wendy’s Company was in need of better analytics and information flow in the field and in the corporate office. Wendy’s involved PSI to provide a resource to lead the project.

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Consultant Drives Client Sales Through BOPIS

In the early stages of COVID-19 Bath & Body Works had to close all stores nationwide. Buy Online Pickup In-Store (BPOSI) was implemented to solve the issue of reopening stores and getting customer access to their most essential products.

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Consultant Reduces Costs and Improves Processes

A large local university was in need of help with a project focused on migrating the legacy Peoplesoft data into Workday (a Cloud based ERP system).

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Customer Experience Project Receives High Level Support

AEP was mainly focusing on utilizing the environments they had to leverage best performance from the current systems in a cost-effective manner, as well as increase the rewards for the company.

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CRAA Seeks IT Improvement

In 2019, Columbus Regional Airport Authority contacted PSI to assist with a project involving updating their networking systems with the latest technology that was cost effective and a better utilization of their assets.

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Consultant Reduces Risk and Improves Security

The Risk Assessment team at a major medical provider needed additional bandwidth to increase the number of monthly assessment reports to reduce backlog, and more efficiently meet the needs of the medcenter.

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Enterprise Mobile Solution

MPW relied on a paper-based system to manage the delivery and rinse-in of products and services to Industrial Water Group customers. While the system worked, it was inefficient, error-prone and created delays.

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Lbrands

Through Victoria’s Secret, PINK, Bath & Body Works, La Senza and Henri Bendel. L Brands is an international company that sells lingerie, personal care and beauty products, apparel and accessories. L Brands implemented a new transportation system that had not been fully tested end to end. As a result they were experiencing errors which severely impacted financials and increased time to transport product. PSI engaged to provide application testing and tuning support.

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Commercial Vehicle Group

CVG (and its subsidiaries) is a leading supplier of a full range of cab related products and systems for the global commercial vehicle market, including the medium-and heavy-duty truck market, the medium-and heavy-duty construction vehicle market, and the military, bus, agriculture, specialty transportation, mining, industrial equipment and off-road recreational markets. CVG required Project Delivery and Systems Architecture expertise in support of high profile projects. CVG selected PSI to provide that expertise.

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MPW Industrial Services

With nearly 3,000 employees and 72 locations in the United States and Canada, MPW Industrial Services provides industrial cleaning, water purification, facility management and environmental management services to customers in the power generation, primary metals, chemicals, refining, oil and gas, automotive, food and beverage and pulp and paper industries. MPW’s headquarters are in Hebron, Ohio. MPW required Senior .net Development expertise. They turned to PSI.

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Modern Medical

Modern Medical is part of the Workers’ Compensation industry providing services to insurance carriers, third party administrators, self-insured and case management companies. A long-time PSI client, MMI desired to build a suite of web-based tools designed to make managing their client’s claims easier and more cost-effective from start to finish. MMI engaged PSI to provide SOA Architecture and Application Development design expertise.

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Ohio Mental Health and Addiction Services (OhioMHAS)

Many individuals incarcerated within Ohio Department of Rehabilitation and Correction (ODRC) institutions have histories of addiction and have participated in treatment programs within the Bureau of Recovery Services located in the institutions. The Community Transition Program (CTP) is designed to improve access to treatment and recovery support services for individuals that received Substance Use Disorders (SUD) programming while incarcerated as they transition back into the community. The Ohio Department of Mental Health OhioMHAS sought an information technology services partner with the experience and competency to do all things necessary for or incidental to the development of the CTP application in 8 weeks. PSI was selected.

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Columbus City Schools (CCS)

Columbus City Schools (CCS), located in Columbus, Ohio is the largest school district in Ohio and operates 115 school buildings serving approximately 50,000 students. The District desired to partner with a technology consulting firm to outsource Field Tech support. Key was providing CCS with access to personnel who possessed the skills required to keep up with the rapid advance of information technology without the required investment in in-house hiring and training of staff. CCS selected PSI as their outsource partner.

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Ohio Department of Education

The Ohio Department of Education (EDU) sought assistance with an assessment of the Comprehensive Continuous Improvement Plan (CCIP) with a focus on the planning tool. Specifically, the EDU wanted to explore the possibility of redesigning and streamlining the CCIP tool. PSI awarded fixed-fee, deliverables-based engagement to provide an As-Is, To-Be and To-Be-Execution Model.

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Healthcare Solutions, Inc.

Healthcare Solutions, Inc. (HSI) purchased a long-time PSI client, Modern Medical. Healthcare Solutions engaged PSI to provide senior-level technology and organizational management expertise. This included an “as is” and “to be” assessment of both company’s information systems and IS staff and deliver an Integration/Separation recommendation plan to maximize potential synergies of systems and resources.

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Franklin County Auditor

The Franklin County Auditor had an existing project in flight to implement the Integrated Real Estate Tax Accounting Software (RMS). RMS is a modular system, enabling it to operate as a tightly integrated turn-key solution just as well as it can as individual, stand-alone components. From property management to computer-assisted mass appraisal (CAMA), tax billing, extension, collection, and excise tax management, RMS is a one stop solution for revenue management needs. PSI awarded contract to provide Project Advisory and Management Support Services to deliver the project.

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Ohio Department of Job and Family Services (ODJFS)

The Ohio Department of Job and Family Services (ODJFS) sought ways to improve the level of service it offered to Ohio residents. With the pervasive nature of smartphones and tablets, Ohio residents were demanding more access to key information and functionality for accounts such as unemployment benefits distribution. ODJFS sought a partner to help guide their direction – both from a technology best-practices perspective, as well as around an engaging user experience. PSI was selected to build the ODJFS solution.

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