Case Studies

Application Testing and Tuning Project

The Background

Through Victoria’s Secret, PINK, Bath & Body Works, La Senza and Henri Bendel. L Brands is an international company that sells lingerie, personal care and beauty products, apparel and accessories. L Brands implemented a new transportation system that had not been fully tested end to end. As a result they were experiencing errors which severely impacted financials and increased time to transport product. PSI engaged to provide application testing and tuning support.

The Approach

PSI Identified and facilitated reduction of defects between solution owners, business leaders, SME’s and developers. Facilitated and lead process improvement and prioritization and lead cross functional teams in working together to resolve issues quickly.

The Results

PSI reduced cost and improved the financial impact to the business by improving the functionality of the new transportation system and process. PSI improved collaboration with cross functional teams and stake holders and improved efficiency of the business by removing process bottlenecks.

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